Where is my order?

RAWR ships USPS Priority from Oakland, CA. Orders are shipped within 5 business days.

Why aren't RAWR complete meals available for shipping?

The cost to ship RAWR complete meals and the environmental toll it takes are not aligned with our philosophy to keep it local. If you would like RAWR in your area, have your local pet store contact us.

How often does RAWR do home deliveries?

RAWR does home deliveries twice a month in San Francisco, and once a month in Oakland and Marin. Click here for more information on home deliveries.

Does RAWR accept returns?

Unopened or unworn items may be returned for a full refund. No returns on opened treats. Returns and exchanges for frozen food are only accepted for damaged goods.